Our commitment to your well-being now and always.

As our world and community face the challenges of the Coronavirus (COVID-19) together, we wanted to share what we’ve always done (and some new efforts) to keep our guests and team safe and healthy everyday. 

What We’ve Always Done

  • Disinfect every controller, mouse, mousepad, keyboard, headset, desk, menu, and chair after every single use. (Fun fact, in 2019 we used 220,000 disinfectant wipes)
  • Follow strict foodservice industry public health guidelines from proper hand washing to cleaning and sanitizing of all surfaces.
  • Supply contactless hand sanitizer dispensers throughout our lounges.
  • Top to bottom cleaning and disinfecting of our lounges daily.
  • Schedule bathroom inspections throughout the shift to ensure the facilities are always clean, sanitized and properly stocked with hand soap and disposable hand towels.
  • Actively encourage sick team members to stay home.

What We’re Going To Do

  • Staff wearing masks at all times.
  • Guests required to wear masks through common spaces.
  • Seating groups 6 ft. apart.
  • Placing impermeable barriers at check out counters.
  • Instate hourly disinfection of all common touch points and devices (ie. door handles, POS devices, bathrooms).
  • Place posters for proper hand washing techniques in all of our restrooms.
  • Limit seating capacity to 25%.
  • Stay tuned in with the IL Department of Public Health (IDPH) on recommendations for prevention and closures.IMG_0038

What You Can Do

  • If you or someone you’ve come in contact with is sick, please stay home. Fortnite is free-to-play on any device from anywhere.
  • Bring your own gaming peripherals. 
  • Wash. 👏Your. 👏Hands. 👏Properly. (It’s 20 seconds from the beginning of the original Super Mario theme song to the second “Do Do Do…”)
  • Adopt a new way to greet your friends and family.


We want to continue serving the community during this time, but above all, we want to do it safely. We know a good gaming session could help a lot of folks right now. Hit us up on social or call 773.404.7033 with any questions.

💚 Ignite Team

2 thoughts on “Our commitment to your well-being now and always.

  1. I recently saw an ad for a gaming chair for $99 dollars i got on Facebook. Wondering if it is a scam and i need to figure away to get my money back or wait.


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